HMS Networks introduces the new Ewon Edge & Cloud, a unified industrial connectivity platform that combines plug-and-play edge gateways with a cloud-based subscription service to deliver simple, secure remote access from day one.
This solution lets machine builders and end users get started quickly, then grow into data services, advanced analytics, and fleet management as their digitalization needs and business models evolve. It delivers deeper insights into machine performance at every step.
A Shift Toward Service-Driven Industrial Models
Industrial connectivity now drives performance and secures a competitive edge. Market data shows the trend clearly:
- Aftermarket services are growing more than 10 percent annually, outpacing new equipment sales
- Service gross margins can be up to 2 times higher than new machine sales
- For complex equipment, service EBIT margins can reach almost 4 times higher
- Only 4 percent of machine builders generate recurring revenue from digital services
Machine operators also expect more. They want instant remote support, real-time visibility into performance, and long-term service relationships instead of one-off transactions.
That gap between market expectations and industrial capabilities points to a clear need: secure, scalable connectivity as the foundation for modernization. In this environment, user experience now plays a major role in technology adoption.
HMS Networks addresses these needs with a scalable platform that simplifies secure remote access and sets the stage for future digital services and industrial applications.
A New Generation of Industrial Remote Access
Industrial companies face pressure to maintain uptime, manage complex machine fleets, and meet stricter cybersecurity requirements including IEC 62443, NIS2, and ISO 27001.
The new Ewon Edge & Cloud platform tackles these challenges with:
- Secure, IT-aligned remote access using VPN, SSO, MFA, and full audit logs
- High-speed remote access delivering up to 3 times faster performance than the previous generation
- Centralized access governance for internal teams and external partners
- Standardized connectivity across machines, production lines, and sites
- Scalable deployment from a single machine to global operations
- Seamless edge-to-cloud integration for future analytics and digital services
Designed for Machine Builders, Trusted by End Users
Ewon Edge & Cloud meets the needs of both machine builders and industrial end users.
For Machine Builders:
- Faster troubleshooting and lower service costs
- Secure, controlled access for service teams
- A scalable platform that grows with evolving needs
- A unified architecture that replaces fragmented tools
For End Users:
- Full control over third-party access
- Standardized connectivity across multi-vendor environments
- Improved uptime through faster diagnostics
- Compliance support for modern cybersecurity frameworks
- A user-centric platform with full control over access and permissions
A Future-Ready Foundation
Ewon Edge & Cloud evolves alongside customers’ digitalization journeys. Organizations can start with secure remote access and expand toward advanced edge computing, machine data collection, predictive maintenance, IIoT platform integration, and fleet-wide performance insights.
This modular approach lets organizations scale without replacing existing systems.
Built Over 20 Years of Industrial Expertise
HMS Networks brings decades of expertise in industrial connectivity and secure remote access, with more than 600,000 Ewon gateways deployed worldwide. Supported by 23 offices and a global industrial network, HMS delivers local expertise with international reach.
Ewon Edge & Cloud builds on this foundation with a unified Edge & Cloud architecture, industrial-grade hardware for harsh environments, ISO 27001-certified development processes, structured security lifecycle management, long-term product and cloud support, and continuous platform evolution.
The result is a secure, scalable platform that is robust enough for OT, aligned with IT, and ready for the next generation of industrial digitalization.
Leadership Comment
“Industrial companies need remote access that is secure, simple, and built for real operational environments,” said Marco Bulacher, Strategic Product Manager – Access at HMS Networks. “With Ewon Edge & Cloud, we are delivering a platform that aligns with IT expectations while remaining true to the realities of OT.”
“Machine builders want a reliable service tool. End users want control and security. The new Ewon platform finally brings both together,” added Marco Bulacher.
Source BGC : Aftermarket Services: Industrial Manufacturer Growth | BCG
Source McKinsey: How digital can grow revenue from aftermarket services | McKinsey
