Malaysia’s DNB 5G network has received a world-first validation from the TM Forum of Level 4 Autonomy in Service Assurance, making it one of the most advanced in the world. The Intent-based Operations (IBO) solution from Ericsson, which uses AI to intelligently operate the network, serves as the foundation for this validation.

The network employs AI at Level 4 autonomy to anticipate issues and automatically modify itself to preserve peak performance. Its real-time monitoring, analysis, and optimization capabilities increase its reliability, agility, security, and manageability.
Under its recently launched Autonomous Network Level Assessment Validation (ANLAV) program, which examines and certifies levels of autonomy in particular high-value telecom scenarios, TM Forum, the preeminent international industry association for telecoms, verified the DNB 5G network. DNB and Ericsson received a perfect Level 4 score in Service Assurance on the test.
The DNB/Ericsson system’s ability to run highly automated systems on its own is validated by this. It is prepared to support enterprise-grade and industrial services, enabling Malaysian companies to confidently accelerate their embrace of digital technology.
With this capacity, DNB can provide dependable, cutting-edge connectivity solutions at affordable prices, opening the door to new ideas and efficiencies. Mission-critical applications in smart cities, autonomous transportation, healthcare, public safety, and sophisticated manufacturing can all be supported by the autonomous network.
A strong, long-term collaboration has been established between Ericsson and DNB to provide a top-notch, future-ready 5G network.
Their award-winning partnership on Ericsson Operations Engine’s AI-powered Intent-based Operations (IBO) makes it possible for businesses and consumers to enjoy premium 5G services with service level agreements (SLAs) that are guaranteed.
DNB’s network has been using the throughput management capability evaluated under the ANLAV initiative for the past two years.
It makes use of the most recent GenAI technologies to handle competing interests, model solutions with Digital Twins, and quickly carry out the optimal courses of action—ensuring quick, dependable, and unique connectivity throughout Malaysia’s 5G Advanced network.
Leadership Comments
DNB CTO Ken Tan says: “Autonomous Network has been one of the core design principles of DNB’s 5G rollout from the very beginning. By integrating automation and AI capabilities as the technology matured, we’ve built a highly efficient network that delivers world-class 5G connectivity at one of the lowest costs globally. The Level 4 validation from TM Forum affirms that we are on the right path and validates our blueprint for driving innovation and digital transformation at scale.”
Bradley Mead, Head of Ericsson Managed Network Services says: “The validation from this industry defining program reinforces the fact that Ericsson and DNB are setting new standards in 5G automation, ensuring agility and excellence in network management and operations, to deliver secure, reliable and speedy service for Malaysians. Achieving Level 4 autonomy in such an important area boosts the ability of Malaysia’s Network Operators to offer its customers new and valuable differentiated connectivity services, based on the very latest advances in autonomous networks.”
Head of Ericsson Malaysia, Sri Lanka, Bangladesh David Hägerbro says, “TM Forum’s Level 4 Autonomy validation positions DNB as a global leader in AI, automation and assurance; and marks a significant step in Malaysia’s digitalization journey. We are proud to be partnering with DNB to make Malaysia a leading digital nation.”
CTO of TM Forum George Glass says, “Our members are a driving force for industry transformation towards autonomous networks and it’s inspiring to celebrate this progress. Ericsson and DNB’s achievement of Level 4 autonomy demonstrates how collaboration and innovation can unlock new levels of intelligence and efficiency in network operations for a more agile, automated, and AI-powered future.”
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