Fourier AI understands the context of data inside CONTACT Elements and delivers reliable results. An orchestrator combines market-leading AI models with domain-specific models CONTACT developed itself like AI that helps engineers quickly find similar 3D geometries.
CONTACT‘s latest PLM and IoT platform release gives customers the foundation they need to unlock AI’s full potential across development, manufacturing, and service. A fresh set of features drives innovation while bringing real efficiency and speed to everyday work.
In the new release of its open low-code platform Elements, CONTACT Software embeds its powerful Fourier AI intelligence layer system-wide.
The result is a platform that boosts efficiency across the entire product lifecycle from change management and manufacturing to service while new improvements accelerate day-to-day work.
Deep AI Integration Across the Product Lifecycle
Fourier AI gives the new Elements release a scalable infrastructure for companies to implement their own AI use cases flexibly. Built for demanding engineering tasks, it’s deeply integrated into development, production, and service processes.
Fourier AI understands the context of data inside CONTACT Elements and delivers reliable results. An orchestrator combines market-leading AI models with domain-specific models CONTACT developed itself like AI that helps engineers quickly find similar 3D geometries.
Built on “Security by Design,” Fourier AI ensures full data sovereignty. Data stays stored locally at the customer’s site while AI operations run anonymously in a GDPR-compliant cloud. A robust role and rights concept ensures AI only provides information authorized for each user.
Implementing Changes Faster
CONTACT has completely redesigned Engineering Change Management and will keep expanding it in upcoming releases.
Product optimization needs can now be recorded directly in the system as problem reports, creating a feedback channel that flows seamlessly into the change management process. This lets companies continuously and systematically improve their products.
Approval and implementation of engineering changes are now clearly separated, allowing complex changes to be planned and executed more flexibly.
Change orders can be split into smaller work packages, processed in parallel by different teams, and released in stages. Lead times drop significantly, and the change process speeds up.
Project-Specific Substitutes
In Project Office, you can now appoint substitutes for each project member. They get the same project-specific rights and full access to relevant tasks, ensuring projects keep running smoothly when someone is absent.
Simpler Document Work
New features make working with Office and PDF documents easier. The new Microsoft 365 Link lets you create OneDrive files directly as documents in CONTACT Elements and vice versa. The Advanced PDF Viewer gives users extensive viewing and annotation options.
Complete Traceability in Manufacturing
Production or quality managers can now track every product and batch comprehensively, production steps completed, materials used, employees involved, and process parameters like machine data. Complete transparency is maintained at all times.
Companies can now manage service contracts with customers centrally in CONTACT Elements for IoT. When a customer opens a ticket, the service team instantly accesses all existing service agreements and available service budget.
Customer problems get resolved faster, boosting satisfaction. Users also see directly where services exceed contract scope and need separate billing providing the foundation for effective claim management.
Service managers also benefit from usability improvements in the Service Planner. Staff deployments can be intuitively extended or shortened via drag-and-drop, and the system supports scheduling by dynamically suggesting suitable time slots.
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