Enlight Metals Brings India’s First AI-Enabled 24-Hour Metal Procurement Model to Manufacturers.
Enlight Metals is rewriting the rules of industrial metal sourcing in India with an AI-enabled, 24-hour procurement and delivery model that’s already cutting transaction times by 75% and keeping production lines running.
The problem – slow, fragmented procurement
Even as factories digitize, metal procurement still struggles with fragmented communication, manual coordination and long approval cycles, pain points that often translate into production delays and higher costs.
How Enlight’s AI flips the script
Enlight’s platform acts like a 24×7 “digital colleague,” ingesting inquiries via WhatsApp, web and phone, then using AI to analyze supplier availability, inventory levels, pricing, logistics readiness and regional demand in real time.
The result is faster sourcing decisions, better supply-chain visibility and procurement operations that are more efficient and resilient.
By embedding AI across CRM, ERP and logistics, the company says it has:
- Reduced end-to-end transaction processing time by 75%
- Increased daily order-handling capacity 10x without adding admin headcount
- Maintained a 24-hour delivery commitment for ready-stock steel with a 98.5% success rate
- Improved order-processing accuracy to 99.4%
Efficiency gains across the ecosystem
AI-driven demand forecasting and supplier matching are also trimming waste upstream: inventory carrying costs are down over 30%, manual administrative effort has fallen by more than 60%, and supplier discovery and price matching have accelerated by 80%, according to the company.
Who’s using it and what’s next
The model is already supporting manufacturers in automotive, renewable energy, engineering, infrastructure, industrial equipment and electrical sectors, where uninterrupted material availability is critical.
Looking ahead, Enlight plans to deepen predictive sourcing and enterprise integrations aiming to help manufacturers anticipate demand, automate replenishment and build smarter, more resilient supply chains.
Leadership Comment
Commenting on the development, Mr. Dhananjay Goel, Managing Director, Enlight Metals, said, “Manufacturing has embraced AI on the factory floor, but procurement has largely remained dependent on manual processes and delayed decision-making. At Enlight Metals, we believe procurement should be just as intelligent as production. Our AI-enabled 24-hour delivery model enables manufacturers to move from reactive sourcing to predictive procurement, helping them reduce delays, optimise working capital, and build more resilient supply chains. As India advances towards becoming a global manufacturing hub, intelligent procurement will play a defining role in strengthening industrial competitiveness.”
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