In Cyberjaya, Selangor, Malaysia, UST has established a new office and a cutting-edge Generative AI Experience Center. To promote digital transformation in Southeast Asia and beyond, this facility will serve as a center for innovation and cooperation, uniting thought leaders and pioneers in the field of GenAI intelligence.
The new Cyberjaya facility on GenAI Experience Center, which is UST’s third delivery center in Malaysia, will provide state-of-the-art AI solutions for a variety of market sectors, such as banking, manufacturing, retail, O&G, telecom, and education.
Enhancing customer experiences throughout Southeast Asia, the GenAI Experience Center in Malaysia will boost UST’s digital offering and technical services. A primary area of emphasis will be creating unique Large Language Models (LLMs) that are suited to particular business requirements.
Cloud, infrastructure, and cybersecurity applications will also be strengthened by the Center of Excellence’s efforts, which will also aid engineering and GBS teams by digitizing front-end user experiences and automating backend activities.
Y.A.B. Dato’ Seri Amirudin Bin Shari, Menteri Besar (Chief Minister) of Selangor state; Wan Murdani Wan Mohamad, Senior Vice President of Malaysia Digital Economy Corporation (MDEC); Puan Nor Suhaila Binti Saat, Director, Sepang Municipal Council.
Kamarul Ariffin Abdul Samad, Chief Executive Officer, Cyberview Sdn Bhd; TS Koay, Managing Director Dell Technologies Malaysia; Chai Ping Chua, Country Site Leader Experian Malaysia; Sunil Balakrishnan, CVO & Global Head of Center Operations, UST; Gilroy Mathew, Senior Vice President, UST; and Amar Chhajer, Vice President & Country Head Malaysia, UST, were among the digny on November 11th.
UST Operations in Malaysia
UST Operations in Malaysia first location in Penang in 2011, UST started operations in Malaysia in 2006. In 2020, UST established its first Infinity Lab here as well, fostering innovation that has enabled UST to grow its business throughout Southeast Asia.
With more than 1,500 US associates presently based in Malaysia, UST Malaysia has expanded to become one of the company’s largest delivery centers worldwide. Penang is home to two delivery centers for UST Malaysia.
Key Comments
“The opening of this advanced new delivery center will enhance our ability to support the growing Malaysian and Southeast Asian markets and positions us for further growth in this dynamic region. UST’s focus on GenAI aligns with the current digital landscape and will empower businesses to harness the potential of AI and automation to drive digital transformation. We’re grateful for the support of our partners and stakeholders, who have been instrumental in fostering a strong tech community here in Malaysia. UST’s focus on Generative AI aligns with the current digital landscape and will empower businesses to harness the potential of AI and automation to drive digital transformation,” said Amar Chhajer, Vice President & Country Head – Malaysia, UST.
“UST is a key partner in our mission to develop digital infrastructure and nurture local tech talent. The UST GenAI Center of Excellence is exactly the type of forward-thinking initiative that will help propel Malaysia into the next phase of digital evolution. It will be a catalyst for research and development in AI, helping to unlock new opportunities and insights across a wide range of sectors,” said Y.A.B. Dato’ Seri Amirudin Bin Shari, Menteri Besar (Chief Minister) of Selangor state.
UST’s commitment to Malaysia’s thriving tech ecosystem has been instrumental in helping transform this sector of our economy. Over the past decade, UST has invested in developing over 10,000 engineering professionals in Malaysia, contributing to the creation of a dynamic and resilient digital ecosystem,” added Y.A.B. Dato’ Seri Amirudin Bin Shari.
