The Dell Technologies Innovation Catalyst Research found that 95% of Indian respondents believed that AI and generative AI (GenAI) will drastically change businesses in the future. In the event that an organisation reports substantial revenue growth (+25%) in 2023, this increases to 91%; dips to 75% for those reporting low growth (1-5%), flat revenue or decline.
Although there is general optimism about AI and GenAI, the degree to which organisations are prepared for the quick rate of change differs substantially. The Dell Technologies Innovation Catalyst research is based on responses from 6,600 IT and business decision makers across 40 nations.
Ninety-six percent of Indian respondents claim to have a sound plan and to be in a competitive position. In addition, over half of the respondents (47%) do not know how their sector will change over the next three to five years, and almost half (57%) say they find it difficult to stay up.
They list financial constraints (34%) lack of funding, worries about data privacy and cybersecurity (35%) and a shortage of qualified personnel (43%) as obstacles to fostering innovation.
GenAI Moving from Ideation to Implementation
In order to increase IT security posture (74%), productivity improvements (73%) and customer experience (76%), respondents mention GenAI’s transformational or considerable potential to offer value.
They also understand the obstacles they must overcome. 89% of respondents felt that their data and intellectual property (IP) were too important to be stored in a GenAI tool where a third party may get access, and 68% of respondents feared that GenAI would bring additional security and privacy concerns.
More generally, the replies indicate that while companies go from conception to implementation, they are figuring out the realities of GenAI, with 39% indicating they had started using the technology.
Organisations are becoming more and more concerned with knowing where risks are located and who is accountable for them. Ninety-three percent concur that any AI defect or undesirable activity is the responsibility of the organisation, not the device, the user, or the general public.
Anil Sethi, Vice President, Infrastructure Solutions Group, Dell Technologies India said, “Recent research indicates that while there’s widespread optimism regarding AI and GenAI, organizational preparedness for rapid change varies significantly. The research highlights insecurity around challenges such as insufficient talent, concerns about data privacy and cybersecurity, and limited budgets. With the right infrastructure GenAI possesses the capability to deliver substantial value in enhancing the IT security stance.”
Organizations are Rising to the Challenge of Today’s Threat Landscape
Organizations continue to struggle with cybersecurity in general. It is understandable that 89% of respondents felt that they had been affected by a security breach in the previous year. 90% of respondents believe they have an incident response plan in place to deal with a cyberattack or data breach, and the majority (89%) are pursuing a Zero Trust deployment approach.
Data breaches, phishing, and malware were the top three concerns reported. Phishing-related problems are a sign of a larger issue that the study draws attention to: the part that workers play in the threat environment.
For instance, 65% of respondents feel insider threats are a major worry, and 84% of respondents think that some employees circumvent IT security policies and procedures because they slow down efficiency and productivity. This suggests that since employees are the first line of defence, training ought to be prioritised.
Organisations may succeed with the right IT infrastructure
The study also highlights the crucial role that contemporary data infrastructure plays as data volumes rise and technologies like GenAI pick up speed.
Investing in a contemporary, expandable infrastructure was identified as the most important area where companies might make improvements to spur innovation. To overcome the difficulties they anticipate in deploying GenAI, the majority of IT decision-makers (73%) state that they prefer an on-premises or hybrid architecture according to Dell Technologies Innovation Catalyst Research.
A crucial component of innovation is the capacity to share data within the company; just one in three (33%) believe they can now use data to generate real-time insights to assist innovation initiatives.
With 94% of respondents stating that data is the differentiator and that leveraging and securing that data is essential to their GenAI strategy, it appears that organisations are addressing this difficulty. In the next five years, over half (42%) said they expect the majority of their data to originate from the edge.
Additional Study Results Are as Follows:
• Skills: According to two thirds (67%) of respondents, their industry is now lacking in the talent needed for innovation. The most important abilities and competences over the next five years are learning agility and desire, AI fluency, and creativity and innovative thinking.
• Sustainability: According to 56% of respondents, “driving environmentally sustainable innovations” is a key area for development. 95% of respondents are experimenting with as-a-service solutions to manage their IT infrastructure more effectively, and 91% are actively pushing AI inferencing to the edge to become more energy efficient (e.g., smart buildings). Energy efficiency is clearly high on the agenda.
• Making IT a strategic partner: Despite the fact that both departments identified a stronger connection as the second most important topic for development, 81% of business decision makers now have reasons to exclude IT decision makers from strategic meetings.
Concerning the Innovation Catalyst Research
Vanson Bourne was hired by Dell Technologies to carry out this investigation. 6,600 respondents from companies employing more than 100 people in North America, Latin America, Europe, Asia-Pacific, and Greater China participated in the study’s poll. These groups come from both the public and private domains.
In their organisations, every responder either leads or influences innovation. 3,330 IT decision-makers (ITDMs) and 3,330 business decision-makers (BDMs) make up the total number of respondents.
For the Dell Technologies Innovation Catalyst Research, in September, October, and November of 2023, telephone and online interviews were held.
Read the full results here: http://www.dell.com/innovationcatalyst
