Shri Puneet R. Kundal, the Honorable Ambassador of India to Portugal, and Sukamal Banerjee, the Executive Director and CEO of Cyient Limited, announced the opening of the company’s new Customer Experience Center (CEC) in Lisbon, Portugal. The recently established Lisbon CEC highlights Cyient’s ongoing dedication to co-creation, innovation, and cooperation with international partners, hastening network modernization in the connectivity ecosystem.
Customers will witness a variety of innovative products that embody Cyient’s connectivity innovations at the Lisbon CEC. With an emphasis on energy conservation, network slicing, network assurance & anomaly detection, and site surveillance, the Pre-Integration Lab demonstrates multi-vendor O-RAN integration and offers a solid basis for scalable enterprise 5G and beyond.
With agentic AI capabilities for root cause analysis and predictive maintenance, the Network Operations Center (NOC) showcases AI-powered network fulfillment and assurance operations. In the meantime, network operators’ M&A and monetization plans are tightly aligned with the Fibre Evolution Showcase, which shows automated network data movement throughout the fibre lifecycle.
Because each showcase is built to be scalable and extensible, new partner breakthroughs and emerging technologies can be seamlessly integrated.
In an increasingly interconnected world, the Lisbon CEC is designed as a dynamic innovation hub that allows partners and clients to experience Cyient’s intelligent solutions firsthand and quickly prototype new offers that streamline, automate, and expedite their network modernization journeys.
Leadership Comments
Speaking on the occasion, Shri Puneet R. Kundal, Honourable Ambassador of India to Portugal, said, “The inauguration of Cyient’s Customer Experience Center in Lisbon is a testament to the deepening partnership between India and Portugal in the areas of technology, innovation, and digital infrastructure.”
“By bringing cutting-edge capabilities in 5G, AI-powered network operations, and fibre evolution to Europe, Cyient is not only showcasing India’s strength in intelligent engineering but also enabling global operators to build more resilient, secure, and sustainable networks. I am confident that this center will serve as a vibrant platform for co-creation between Indian and European stakeholders, fostering new opportunities, high-value jobs, and inclusive growth in the years to come, said Kundal.”
“The Lisbon CEC is a launchpad for the next generation of network modernization. It is where domain expertise meets AI-powered engineering, enabling operators to intelligently automate workflows, modernize network stacks, and accelerate rollout of future-ready networks. By unifying Network Engineering, Autonomous Network, and Cognitive NOC under one roof, we are creating a space for our customers and partners to co-create prototype at speed, and unlock measurable outcomes across the connectivity value chain,” said, Arunav Roy, SVP & Global Business Unit Head, Connectivity, Cyient.
The Lisbon CEC expands the company’s network of experience centers worldwide, complementing the CyientifIQ Experience Center in Hyderabad, India, which showcases intelligent engineering solutions across industries. Together, these centers represent Cyient’s vision of Designing Tomorrow Together by fostering cross-domain collaboration and customer-centric innovation.
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