ArrowSphere Assistant, an AI-powered copilot tool that assists channel partners in optimizing their customers’ cloud businesses when utilizing the ArrowSphere Cloud platform, was made generally available by Arrow Electronics.
By giving channel partners access to more detailed data and visual aids, ArrowSphere Assistant speeds up, improves, and streamlines cloud management at scale. By decreasing the quantity of clicks and manual data processing, it can enhance operational operations.
On a 10-point scale, 90% of existing users give the assistant’s capabilities an 8 or above, and over 94% of current users say they would suggest ArrowSphere Assistant to others.
By offering robust use cases for channel partners to find new business opportunities, increase the efficiency of their FinOps operations, and better understand their customers’ security posture, Arrow launched distribution’s first AI business companion to first address the most important cloud business areas.
All of this was done while managing their cloud business with ArrowSphere Cloud.
A global network of Arrow channel partners has been road testing ArrowSphere Assistant since its restricted introduction in March 2024.
Leadership Comments
“Combining the power of generative AI with ArrowSphere Cloud’s powerful data allows this tool to go beyond just answering cloud queries, but guide channel partners to new heights of cloud service excellence,” said Eric Gourmelen, vice president and chief technology officer of global ArrowSphere Cloud and AI. “Our early adopters have seen value in ArrowSphere Assistant in delivering greater efficiencies, better cloud performance and even uncover new opportunities with their customers, all while reclaiming time at work.”
Customers Testimonials
“ArrowSphere Assistant is very helpful in identifying upsell activities on add-ons and more generally to better explain to our customers Microsoft Catalog-buying rules. We can easily access key business information and quickly drill down to the details,” said Jordi Solé, SEMIC in Spain.
Florian Drouard from Koesio Corporate Technologies in France said, “Thanks to ArrowSphere Assistant, our teams can obtain answers to specific questions in a matter of minutes, which previously required time-consuming analysis. It saves us a lot of time in our day-to-day work.”
More information about ArrowSphere Assistant can be found here.
